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Our Response Times
Service Areas
We provide comprehensive security services across South Africa, with primary operations in major metropolitan areas and strategic locations nationwide.
Frequently Asked Questions
Get answers to common questions about our security services
In Gauteng, our teams usually reach clients within 3–5 minutes — last month Sipho in Midrand had an armed response unit at his gate in under four minutes. In Cape Town and Durban it can take a bit longer depending on traffic, but our control room tracks every vehicle on GPS and dispatches the closest team. If it is life-threatening, call 068 379 4897 straight away rather than waiting on a form.
We operate nationwide. Our strongest presence is in Gauteng, Western Cape, KwaZulu-Natal, Mpumalanga, Limpopo, and the Free State — places where Lerato in Pretoria East and Mandla in Durban North already use us for homes and businesses. Remote sites like mines and farms are also covered; Nomsa from our ops team will confirm coverage for your exact location when she calls you back.
Every officer on our books is PSIRA registered — no exceptions. They go through internal drills, first-aid refreshers, and client-site inductions before deployment. We are also NKP accredited, which is why companies like Thabo's warehouse in Johannesburg trust us for higher-risk sites. You can ask to see PSIRA cards and accreditation docs before we start; we are happy to share them.
Absolutely — that is what we do best. Zanele, one of our senior consultants, recently put together a plan for a retail chain in Sandton: CCTV, guarding, and alarm monitoring bundled into one monthly package. We start with a free walk-through or virtual assessment, look at your layout and risks, then quote options that fit your budget. No cookie-cutter packages unless that is what you want.
Most clients pay by EFT or debit order — simple and predictable for month-to-month guarding or monitoring contracts. We also accept card payments for once-off installs and assessments. If you are a small business watching cash flow, talk to us; we have set up phased payments for clients like David in Bloemfontein when they were scaling up. Invoices are clear, with VAT shown where applicable.
Yes — our control room runs 24 hours a day, every day of the year. Alarms, CCTV triggers, and fleet alerts feed in live; if something trips at 2am, an operator calls you and dispatches a team if needed. Ayanda in Cape Town had a false alarm last winter and our operator verified it on camera before anyone was sent — saved her an unnecessary call-out fee. That is the kind of service we aim for.
Ready to Enhance Your Security?
Contact us today for a free, no-obligation security assessment and discover how we can protect what matters most to you.